Have a question? Let us shed some light.
Shipping and Returns
Learn more about our shipping and return policies.
How can I place an order?
You can place an order through our user-friendly online platform or by contacting our sales team directly. For larger or custom orders, we recommend reaching out to our Lighting Experts for personalized assistance.
You can contact us here.
What is your return policy?
Unused products that are not special order, as well as defective products may be returned by contacting our office within 14 days of receiving your order. A replacement product will be shipped, or a refund or credit memo will be issued on authorized returns within 3 business days following the receipt of the returned item(s). OR Please click here for more information on our Return & Warranty Policy.
How can I contact customer support?
You can reach our customer support team by phone at 403.208.0251 or via e-mail at info@ecolighting.ca
Our dedicated team is ready to assist you with any inquiries, concerns or technical support.
Products and Pricing
If you have any further questions or need additional information, please don’t hesitate to get in touch with us. We are committed to providing excellent service to our valued customers.
What products do you offer?
We stock a comprehensive range of premium LED & electrical products, including fixtures, controls, lamps, drivers and more. We are also an authorized an Authorized Distributor of Leviton & Sylvania products. We only offer quality and reliable products, sourced from the top 5% of the quality spectrum.
Do you offer bulk pricing?
For information on bulk, project or wholesale pricing, please contact our sales team to discuss your needs and receive a customized quote.
What payment methods do you accept?
We accept various payment methods, including debit, Visa, MasterCard, AMEX, and online payments.
Do you offer installation services?
Yes! We offer professional installation services for lighting retrofits and installations, as well as electrical services, surge suppression, panel upgrades and more. Our skilled technicians ensure safe and efficient installations from start to finish, whether for residential, commercial oe industrial projects.
Are your products compliant with industry standards?
Yes, all our products meet or exceed industry standards and regulations. We prioritize quality and safety to ensure that our customers receive reliable and compliant electrical products.
Use the form below to get in touch with us directly!